TrendNotify Privacy Statement
We, the DOM (hereinafter referred to as “TrendNotify” or “we”) via this privacy policy wish to hereby inform TrendNotify users and visitors of our websites as to the purpose, type and extent of the processing of personal information. Our websites and services are constantly being revised and improved. Corresponding thereto, this privacy policy shall regularly be revised and updated. This applies in particular to those procedures used by us to carry out usage analysis, as well as those used to measure the effectiveness of advertising methods and comparable services, in particular those belonging to third parties. The current status of each of these services can be found in the tabulation located at the end of this privacy policy statement.
We would also like to note the following as regards to the usage of service providers located outside of the European Union: TrendNotify is a service that is offered internationally. Thus, it extends not only beyond the federal republic of Germany, but also beyond the European Union. We operate worldwide and our users are scattered across this planet. We would prefer to use European service providers for particular services and service offerings, where such providers can deliver the required services at a comparable and competitive price and service level. However, we also wish to be completely transparent. For many of the services that we use there is simply no comparable, acceptable alternative. As a result we therefore employ the use of a range of service providers outside the European Union, in particular from the USA. We take steps to ensure that measures according to European Data Protection law are taken and applied so as to guarantee an adequate level of data protection.
Usage of Personal Data
We collect, process and use personal data (in accordance with the definitions of the German Federal Data Processing Law) in order to provide our services. The promotion of our products and provision of information as regards product functions etc. to TrendNotify Users as well as other interested parties is a natural component thereof. The scope of the processing of the personal data concerned depends on whether our websites are merely being visited or alternatively being used by a TrendNotify User or more specifically if a registration as a user takes place.
The processing of personal data belonging to TrendNotify Users: Which information is saved and how is it used?
Information that is provided by the user:
When signing up for the TrendNotify platform the user must provide a valid email address.
The email address shall be used to send notifications regarding the TrendNotify website to the TrendNotify user. These notifications include for example login data, announcements, information etc.. TrendNotify users always have the possibility to unsubscribe from the newsletter and the individual module notifications (e.g. notifications regarding the status of the TrendNotify platform).
Storage of cookies on your computer/device:
Cookies are tiny text files stored on your computer. Most frequently, cookies are stored for the duration of the current session, i.e. until you close your browser, but in some cases they are stored longer than this. A more comprehensive overview of the cookies we use as well as the possibility to object to the processing and collecting of data via cookies (i.e. to opt out) can be found in the table at the end of this privacy policy.
We would like to take the opportunity to inform you in advance and separately of the following cookie technologies:
Session cookies for identification:
When you sign into your TrendNotify dashboard, TrendNotify automatically sets a cookie to recognize your browser (this is called a session cookie). This allows you to enter your password only once per session (when you log in), without being asked repeatedly to do so while editing your TrendNotify website. Most browsers accept cookies by default, but it is possible to change your browser settings to refuse all cookies. If your browser is set to refuse all cookies, TrendNotify will not function properly. You can delete cookies at any time, however, but will have to sign in again the next time you want to edit your TrendNotify site.
Advertising and analytics cookies:
Third-party services are used on TrendNotify and the websites of the TrendNotify users for advertising, analysis and quality assurance-related purposes. These services may set third-party cookies and/or pixel tags (web beacons), in order to be able to display specific regional or topic-targeted banners to you while you surf the web. Most browsers allow you to deactivate third-party cookies via the browser settings. Please note however, that this may affect the functionality of other sites outside of TrendNotify(forums, etc.). You can also choose to deactivate third-party cookies by going to the Network Advertising Initiative site and following the instructions there.
TrendNotify uses the following third-party services
Google:
TrendNotify uses Google Analytics from the American Google Inc.
Google Analytics:
Google Analytics is a web analysis service of Google Inc., (“Google”). Google Analytics stores cookies on your computer which allow you to analyze the surfing patterns of visitors to your website. The information generated by the cookie about your use of this website (including your IP address) will be sent to a Google server in the United States and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to report other website activity and internet-related services. If required by law, Google will pass along this information to third parties. Google will also pass along data to third parties for processing, provided this processing is done on behalf of Google. Under no circumstances shall Google connect your IP address with any other data held by Google. If you wish, you can adjust your browser settings so as to refuse cookies. Please keep in mind, however, that if you refuse all cookies, you will not necessarily have access to all functions of this website. By using this site, you consent to the processing of your data by Google as described above, for the aforementioned purpose.
You can find additional information on how Google handles data related to your person in its advertising network here: Advertising and Privacy.
Log Information:
When you visit a TrendNotify the server automatically saves the information that your browser sends whenever you visit that site. This information includes your request, anonymized IP address, browser type and language, and the date and time of your request. The information is used for analyzing and maintaining the technical operation of the servers and network as well as assisting our anti-abuse measures as a whole and shall automatically be deleted after three months.
Your communication with TrendNotify:
Should a TrendNotify user or visitor have questions or queries, you can contact us at any time via email or via our website TrendNotify. We save your message in our support system (intercom) in order to process your request, to improve our service and ensure that it is transparent. Any personal information submitted shall only be used in order to process your request. The privacy policy of this service (intercom) can be found here: https://www.intercom.com/de/terms-and-policies
Newsletter:
Our newsletter contains links and graphics to help us learn whether you actually read our newsletter and which topics/links interest you most. This allows us to improve our service and increase quality control. You can remove your consent to this user analysis via “unsubscribing” from the newsletter. An “unsubscribe” link can be found in every newsletter-mailing.
Access and Publicly Available Information
Administrative Access to the TrendNotify dashboard:
Please be aware that TrendNotify team members are also authorized in specific situations to access the administrative section (https://app.trendnotify.com) of your TrendNotify dashboard when fulfilling customer service requests and tracking errors. All members of our team are regularly trained in privacy and data protection sensibility and confidentiality in accordance with Article 5 of the German Federal Data Protection Act.
Sharing of Information:
The data of TrendNotifyUsers shall not be sold to third parties. We shall not share or pass on any personal information without your explicit consent, unless:
- We are legally obligated to do so
- In order to fulfill contractual services for the TrendNotifyuser and/or in order to enforce rights and obligations of these terms of use and the corresponding contractual relationship between the TrendNotify user and TrendNotify.
- In order to perform the TrendNotify service it may be necessary for TrendNotify to employ the use of third party services. In that case data may be shared, e.g.:
- In order to send system notifications we use the service provider Sendgrid. Their privacy policy can be found here: https://sendgrid.com/policies/privacy/
If TrendNotify is acquired by another company, information including personal data could be transferred to the acquiring party within the framework of the relevant data protection provisions.
Encryption:
For the http encryption(TLS) of TrendNotify sites we use the free service “Let’s Encrypt”. Via the integration of encryption certificates TrendNotifycan provide a so called transport encryption that protects the communication to a TrendNotify site from unwarranted access of unauthorized third parties.
Your Rights:
Information:
We are happy to inform you as to what personal information we have saved on you (right to information of the concerned party in accordance with §34 BDSG). This information is free, shall be processed immediately and is usually transmitted to you via Email (also via post upon request). In order to receive applicable and detailed information, please provide us with specifications as to the personal data or type thereof concerned(where possible). In order to ensure that the person requesting the aforementioned information is the person they present themselves to be, we require a proof of identity. This can be in the form of a copied identification document. Please blacken out or remove serial numbers and passport numbers from such copies. These copies shall only be used for the purpose of identification and for the processing your request.
Rectification, deletion or blocking:
In accordance with Article 35 of the German Federal Data Protection Act, you are entitled to request that any personal data we collect on you be rectified, deleted or blocked. Any such requests can be sent to us in textform i.e. per post or via the following email address: privacy@trendnotify.com.
Modifications to this Privacy Policy
In the interest of transparency, we shall regularly update this privacy policy. In the case of significant changes where the rights of TrendNotify users could be affected, we shall communicate these changes to you in advance (in an email newsletter, for example) and where applicable inform you as to the available redress procedures.
As a general note, please be aware that in the event of any deviations resulting from the translation, the formulation of this privacy policy set forth in the german version shall prevail.
List of integrated services:
| Name | Purpose | Provider | Privacy Policy |
|---|---|---|---|
| Google Analytics | User statistics | https://policies.google.com/privacy | |
| SendGrid | Notifications | SendGrid Inc. 1801 California St #500 Denver CO 80202 | https://sendgrid.com/policies/privacy/ |
| Stripe | Payment processor | Stripe Inc. 185 Berry Street, Suite 550 San Francisco, CA 94107, USA | https://stripe.com/de/privacy |
| ChargeBee | Subscription Management | ChargeBee, Inc. Showplace Square, 350 Rhode Island St, Suite 240, South Building, San Francisco, CA 94103, USA | https://www.chargebee.com/privacy/ |
| PayPal | Payment provider | PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 Luxembourg Building, San Francisco, CA 94103, USA | https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev |
| Intercom | Support/Newsletter System | Intercom, Inc. 55 2nd Street 4th Floor San Francisco, CA 94105, United States | https://www.intercom.com/en/terms-and-policies |
| Auth0 | Authentication | Auth0, Inc. 10900 NE 8th Street Suite 700 Bellevue, WA 98004 | https://auth0.com/privacy |
| Sentry.io | Crash/Problem Reporting | Sentry is a subsidiary of Functional Software, Inc. 132 Hawthorne St San Francisco, CA 94107 security@sentry.io | https://sentry.io/privacy |